On last night around 9pm, March 21, 2009 I spoke to Jay at Boost/Sprint/Nextel customer service about the horrible mobile service that I've been receiving for the past month. The wait was long to speak with a representative, however when I finally spoke to an associate, he was patient, polite and prepared to assist me in resolve my problem. He gave me a ten dollar credit for the inconvenience I had experienced and set up a trouble ticket for the engineers in my area to work to fix the service issues the customers in Fayetteville are having. I'll let you know what the final result of my complaint turns out to be.
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